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The RSOC system organization is shown in Figure 3.
The Project Director is responsible for the management of the system
organization, and ensures that the organization, staffing, and
scheduling for administrative and technical operations are provided.
He is supported by administrative and technical staff to ensure the
day-to-day supervision of scheduling, planning, resource allocation and
budgeting, fiscal control and subcontract administration. As a team,
the staff receives, processes and implements service community requests
for data communications (within contract scope). An essential part of
providing services includes proactive engagement with the service
community to anticipate needs, solicit input, evaluate solutions, and
coordinate services. To ensure continuous service, the team provides
immediate notification and status updates to appropriate offices of any
significant anomalies, operational difficulties or spacecraft
emergencies.
In addition to the staff assigned to the RSOC program, there are
technical support personnel that can be called upon for expertise to
solve specific technical issues. The roles and responsibilities for
each RSOC staff member are specified as follows:
- Dean, RSMAS
- Principal Investigator/Project Director
- Responsible for contract execution and compliance
- RSOC System Manager
- Responsible for operation of RSOC
- Designs and develops or purchases and maintains all equipment used for satellite communications
- Interacts with all users of the RSOC
- Provides technical assistance for problems associated with the RSOC system
- Performs RF and satellite telemetry systems engineering functions
- RSOC Assistant Manager
- Provides backup expertise to RSOC Manager
- Collects daily operational logs
- Assists manager in design and maintenance of equipment
- Provides customer service support to users
- RSOC Technical Specialist
- Provides backup expertise to RSOC Manager
- Collects daily operational logs
- Assists manager in design and maintenance of equipment
- Provides customer service support to users
- Software Specialist
- Responsible for development and maintenance of all software including programs and scripts currently in use
- Maintains and expands current web page for customer service
- Provides user support regarding software
- Flight Dynamics Engineer
- Performs flight dynamics analysis and engineering functions
- Network Engineer
- Provides maintenance of existing network and troubleshooting as needed
- Administrative/Technical Manager
- Tracks all services being provided to ensure contract compliance
- Facilitates interaction between RSMAS and RSOC
- Prepares financial and narrative progress reports
- Assists technical staff in equipment purchases
- Evaluates progress made in context of annual work plan
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